SSO Loop on a Mac machine


After changing the password for your account (or organizational accounts) you keep getting the SSO login page pop-up.


Follow the steps on this page to download and run the licence removal tool -

We recommend re-starting your machine between steps 4 and 5 (before you login to an app). Also - make sure your machine has done all of its updates.


If you get an error "maximum number of single sign on sessions has been reached" please contact us (519-824-4120 x58888). We will have to delete SSO sessions so you can login again. 


If this still does not resolve the issue you may need to uninstall office ( ) and then re-install it (  ).

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