CCS Software Licensing, Distribution & Support

For a full list of Software Products and Subscriptions offered by CCS, please visit the CCS Software Catalog.

Software Product	Eligibility	Quick Links	Self-Help Articles & FAQs
Adobe Acrobat Pro Subscription	Staff Faculty IT Admins	Adobe Acrobat Product Page Request Adobe Acrobat Pro Subscription Download Adobe Acrobat Pro (Subscription version)	Adobe Acrobat Pro Subscription FAQs How to download and install Adobe Acrobat Pro (subscription) Fix Adobe Sign In Issues Fix Errors installing Adobe Apps
Adobe Acrobat Pro 2020 (Perpetual)	Users who have previously purchased Adobe Acrobat Pro 2020	Adobe has discontinued this perpetual version of Adobe Acrobat and it is no longer available for purchase. Adobe Acrobat Product Page Request Access to Past Purchase of Adobe Acrobat Pro 2020 (Perpetual)	Adobe Acrobat Professional will be considered End-of-Life (EOL) on as of June 1, 2025. This means that the software will no longer receive updates from Adobe and users may experience compatibility and security issues. How to download and install Adobe Acrobat Pro 2020 (perpetual) Adobe Acrobat Pro 2020 FAQs Adobe Acrobat Learn & Support
Adobe Creative Cloud	Staff Faculty IT Admins	Adobe Creative Cloud Product Page Request an Adobe Creative Cloud Subscription Download Adobe Creative Cloud Apps	How to install Adobe Creative Cloud Apps on a new Computer Fix Adobe Sign In Issues Fix Errors installing Adobe Apps
ArcGIS (ESRI)	Students Staff Faculty IT Admins	ArcGIS Product Page Login to ArcGIS Download ArcGIS Pro 3.3 Book a Working with Data Appointment with the Library	How to install ArcGIS Pro How to find ArcGIS content on old ESRI Account
Cisco Secure Client AnyConnect VPN	Staff Faculty IT Admins
Maple	Staff Faculty IT Admins Students eligible for Maple Student Edition discount code	Maple Product Page Maple 2024 (2024-2025) Activation Code Request Form Download Maple 2024 for Windows Download Maple 2024 for Mac Download Maple 2024 for Linux	Maple 2024 Installation Instructions Maplesoft Online Training Maplesoft Online Help Maplesoft Support
Matlab	Staff Faculty IT Admins	Matlab Product Page Matlab R2024a Software Purchase Request Form Matlab Toolbox Request Form
NVivo	Students Staff Faculty IT Admins	NVivo Product Page NVIVO 14 (2024-2025) Activation Code Request Form NVIVO 2020 (2024-2025) Activation Code Request Form Book a Working with Data Appointment with the Library	NVIVO 14 for Windows Installation Instructions NVIVO 14 for Mac Installation Instructions NVivo 14 License Renewal Instructions NVivo (2020) for Windows Installation Instructions NVivo (2020) for Mac Installation Instructions NVivo (2020) for Windows License Renewal Instructions NVivo (2020) for Mac License Renewal Instructions
SAS	Students Staff Faculty IT Admins	SAS Product Page SAS 9.4 Workstation Student License Request Form SAS 9.4 Workstation Staff, Faculty & IT Admin License Request Form	How to install SAS 9.4 for Windows SAS License Renewal Instructions SAS Free Online Training
IBM SPSS Statistics (Authorized User)	Students	SPSS Statistics Product Page SPSS Statistics 29 Authorized User Activation Code Request Form Download SPSS Statistics 29 for Windows Download SPSS Statistics 29 for Mac Book a Working with Data Appointment with the Library	Students: How to Download, Install and Activate SPSS for Windows (Authorized User) Students: How to Download, Install and Activate SPSS for MacOS (Authorized User)
IBM SPSS Statistics (Concurrent User)	Staff Faculty IT Admins	SPSS Statistics Product Page SPSS Statistics 29 Concurrent User License Request Form Download SPSS Statistics 29 for Windows Download SPSS Statistics 29 for Mac Book a Working with Data Appointment with the Library	Staff & Faculty: How to Download, Install, and Activate SPSS for Windows (Concurrent User License) Staff & Faculty: How to Download, Install and Activate SPSS for MacOS (Concurrent User)
Microsoft Office	Students Staff Faculty IT Admins	Microsoft Office Product Page	How to install Microsoft Office Desktop Apps
Microsoft 365 Add-on Licenses	Staff Faculty IT Admins	The following Microsoft 365 Add-On Licenses are available through CCS by request: Microsoft Teams Audio Conferencing Microsoft Teams Premium Microsoft Teams Shared Device License Microsoft Teams Room Pro Device License	Request a Microsoft 365 Add-On License Subscription
Microsoft Project	Staff Faculty IT Admins	Microsoft Project Online (Subscription) Product Page Microsoft Project Professional (Perpetual) Product Page Request a Microsoft Project Online Plan Subscription	Microsoft Project Help & Learning
Microsoft Visio	Staff Faculty IT Admins	Microsoft Visio Online (Subscription Product Page) Microsoft Visio Professional (Perpetual) Product Page Login to Visio on the Web via Microsoft 365 Request a Microsoft Visio Online Plan 2 Subscription	Microsoft Visio for the Web FAQs
Microsoft Power Apps	Staff Faculty IT Admins	Microsoft Power Apps Product Page Request a Microsoft Power Apps Subscription	Online Training Resources: Learn Power Apps Microsoft Power Apps Online Resources Microsoft Power Apps Support
Microsoft Power Automate	Staff Faculty IT Admins	Microsoft Power Automate Product Page Request a Microsoft Power Automate Subscription	Online Training Resources: Learn Power Automate Microsoft Power Automate Online Resources Microsoft Power Automate Support
Microsoft Power BI	Staff Faculty IT Admins	Microsoft Power BI Product Page Request a Microsoft Power BI Subscription Access Power BI via a web browser Download Power BI tools and apps	Online Training Resources: Learn Power BI Support for Power BI (Microsoft Fabric) Microsoft Power BI (Microsoft Fabric) Online Community
Microsoft Windows	Staff Faculty IT Admins	Microsoft Windows 11 Product Page Microsoft Windows Install Media Request Form	Ways to Install Windows 11
Microsoft Server Products	Staff Faculty IT Admins	Microsoft server licenses such as Windows Server, SQL Server, Remote Desktop Services (RDS) CALs are available for purchase through CCS under our Microsoft Campus Agreement.	Process for acquiring Microsoft Server Licenses.

Software Distribution FAQs

How can I access campus-licensed software through the University of Guelph?

Free and discounted campus-licensed software is available for eligible users via the CCS Software Catalog. Eligibility for various software products is based on a user's primary role at the University in order to be compliant with our campus software licensing agreements.

What software products are available through Computing and Communication Services (CCS)?

Available software products are listed on the CCS Software Catalog. If you require a software product that is not listed, you can submit a Software Product Inquiry.

How do I get Microsoft Office for free through the University of Guelph?

Microsoft Office Online is available for all U of G users and can be accessed via Office.com using their U of G Central Login account, which also serves as a Microsoft 365 account.
Microsoft Office Desktop Software is available for free to all Students and Staff/Faculty who require Microsoft Office for their role. Microsoft Office Desktop

I am having issues installing software on my device. How can I get software installation support?

Best-effort support for software installation is available by email, phone, chat or in-person through the CCS IT Help Centre.
Managed Desktop clients can submit a request through the CCS IT Help Centre for software installation support.