Overview

This guide outlines the procedure for using the Google Authenticator application on your mobile device for Multi-factor Authentication (MFA) on U of G organizational accounts that have multiple users. As part of this process, each person that requires access to the account will need to scan a QR code in the authenticator app on their device. Information Security strongly recommends that this QR code is not stored or shared beyond the required users. Instead, we suggest that you gather all those who require access to this org account together in-person or on a Teams meeting to scan the QR code at the same time. If that is not possible, the code can be retrieved from the MFA setup page at a later time by an authenticated user.

 

 

Set up the Google Authenticator application for verification codes

 

  1. Visit https://portal.office.com/ to initialize the MFA process. When prompted for a username on the Microsoft sign-in page, please enter your UofG organizational account email address.

 

  1. To continue setup for Google Authenticator, select the option “I want to use a different authenticator app” and click Next.



 

  1. On the Google Authenticator app screen, click Next.


 

  1. From your mobile phone, open the Google Authenticator app. Add a new account and choose Scan barcode. Scan the QR code and click Next.



Note: If the account already has MFA enabled you will need to work with the person on your team who originally registered the account for MFA, so they can share the QR code they previously generated or approve the MFA prompt. The U of G Information Security team strongly recommends you do not save/store this QR code.

 

  1. A six-digit code will display on your phone. Enter the code on the Google Authenticator app screen and click Next.

 


 

  1. To complete your MFA setup, click Done.
    Note: If you’re installing Google Authenticator on more than one mobile device, you will need to repeat the setup process for each device but the same QR code can be used for multiple devices.

 

IMPORTANT: You must do the steps below for the registration to prompt correctly.

 

To change your default security info method

  1. Go to https://aka.ms/mysecurityinfo On the Security info page, select Change next to the Default sign-in method information.


     
  2. Choose App based authentication or hardware token - code from the list of available methods. 

 

 

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