Adding additional sign-in methods

There are multiple sign-in methods you can use to authenticate using MFA. Our recommended method is the Microsoft Authenticator app, however there are other options available. To add a sign-in method, you will need to go to the Microsoft Sign-in Security Info page.

Once on this page you'll click Add sign-in method. A pop-up will appear giving you the option to select either Authenticator app, Phone, Alternate phone, Security key, or Office phone.

Add a method pop-up window showing all alternative sign-in methods available to choose from a drop down list.

Phone

Select Phone as your sign in method and click the Add button. You will then be asked to add your phone number and to select either Text me a code or Call me. We recommend staff and faculty add an office phone in the event you forget your mobile device. It will also work if you use Jabber for your office phone, When you are called on Jabber you will not hear the Microsoft message - answer and press the # key.

Phone method form requesting user to add their phone number and to select either 'Text me a code' or 'Call me' as authentication methods.

If you choose Text me a code, you will be sent a text message with a code.

Enter this code within the phone pop-up still displayed on your computer screen, then click Next.

You will then get a notification that the SMS is verified and that your phone was registered successfully. You can then click Done. You'll now be able to use text messages to authenticate your sign-in.

Alternatively, if you choose Call me, you'll get a notification in the phone pop-up that you will receive a call from Microsoft (855-330-8653).

Listen to the phone call and then press the # key when prompted. Once complete, the pop up will let you know that you answered the call and that the phone was registered successfully.

Office Phone

Select Office phone as your sign-in method and click the Add button. You should notice that the phone number and extension may be auto-filled. Double check that the information is correct and make any changes if needed, then click Next.

You'll then see a prompt in the pop-up that you will receive a call from Microsoft (855-330-8653). Listen to the phone call and then press the # key when prompted.

If successful, the pop up will let you know that the call was answered and that your phone was registered successfully.