How to request a Guest Wifi (uog-guest) Account

The University of Guelph provides temporary guest accounts exclusively for visitors that either do business with the institution, participate in planned events hosted by the University, or visit entities open to the public (such as the Library). Guest accounts provide access to the internet via HTTP and HTTPS, as well as SSH access for web browsing and access to internet-hosted services with speeds up to 10 MB/sec. Outbound VPN connectivity is generally supported on a “best-effort” basis due to the vast number of third-party solutions available. please see our Terms of Use at the bottom of the page.

 

Visitors from other Educational Institutions may be able to use our Eduroam network. 

 

Only Faculty and full time staff can sponsor guest accounts (you cannot use an organizational account). If you do not have a sponsor for guest wifi, you can get a guest wifi account (up to 30 days) at the Library Ask-Us desk on the first floor of the Library. Make sure to have photo identification. The default length of time for a guest account is 24 hours. The sponsor can extend the account to 30 days.  

Campus guest self-registration process: Connect to the uog-guest wireless network. A browser window should open automatically. If not, click on the "Open browser and connect link" under the wifi name or link at the top of your phone. If the registration page does not load in your browser, please try to access a few websites to trigger the page (for example: http://neverssl.com) or try with a different browser. 

 

1. On the guest portal, click "Register for guest access" at the bottom of the page to start the self-registration process. If you have a guest account, enter the username and password.

 

picture of the login page with a username and password field. Below the password field is the Register option.

 

 

2. Fill in the required information on the form and then click "Register". (Note: Enter the sponsor's U of G email address. If you don't know the email address please contact the CCS IT Help Centre).

 

picture of the login registration page with 6 fields to fill out and then register button to submit

 

 

3. The sponsor will receive a request to approve or deny the guest account. NOTE: The default length of time for a guest account is 24 hours. The sponsor can login to the sponsor portal - https://guestsponsor.uoguelph.ca/ - and increase this up to 30 days. 

 

A picture showing the steps to get a sponsor account. Step 1 to register is complete and step 2 waiting to approve is the next step.

 

4. Once the request is approved by your sponsor, the University's Acceptable Use Policy will appear. You will need to review and accept this policy, your device will then automatically connect to the uog-guest wifi.

 

A picture with a link to the Acceptable use policy so you can read it and a link to accept or deciline the policy.

 

5. You will receive an email with a username and password. The default length is one day and sponsors can extend the length before the guest wifi account ends. WIFI session will last for 24 hours, guests will be required to re-sign in every 24 hours.

 

 

 

Sponsor Guest Approval Process

Sponsors can approve or manage guest accounts using two methods (must be on wifi secure or using VPN if off campus).

Option 1: Approve via Email request

1. Guest completes the registration form and submits this for approval.

2. The sponsor receives an email containing the guest's information and link to approve or deny the request.

 

Picture of the email the sponsor receives with links at the bottom to approve or to deny the request.

 

3. Click the Approve link in the email, this opens the Sponsor Portal (https://guestsponsor.uoguelph.ca/ ). Login with your credentials.

 

Picture showing the sponsor portal to login with username and password.

 

4. After a successful login, the guest will be approved and will be connected to guest wifi.

 

A picture of the approval message for the guest account.

 

Option 2: Approve by Logging into the Sponsor Portal 

1. Login to the sponsor portal - https://guestsponsor.uoguelph.ca

 

 

2. You can create new individual guest accounts, generate random accounts or bulk import accounts. Random accounts are explained below. Note the import function does not work on Firefox browser at this time.

 

3. You can also manage and approve existing accounts.

 

a) After creating guest accounts from the sponsor portal, click “Notify” and “Done.” This will send a notification email to the guest user with their credentials at the same time that the guest accounts are created. This step must be followed, as this ensures the credentials are sent along with the account creation notification.

 

Picture of the sponsor portal showing the create accounts tab, manage accounts tab and pending accounts tab.

 

b) To extend the default duration of the guest account (24 hours), click on “Manage Accounts”, select the guest account and click on Extend. Specify the number days in the “Extend by” window and click “OK”. You can extend the guest account duration up to a maximum of 30 days.

 

 

c) Random accounts can be used for conference guests for whom the attendee’s information is unknown.  

 

Refer to this document for details about sponsor operation procedures: https://guestsponsor.uoguelph.ca/sponsorportal/help/b_spons_SponsorPortalUserGuide_en_us.html

Terms of Use

Guests who gain a U of G Guest Access Account are agreeing to abide by the Guest Access Policy and the University of Guelph Acceptable Use Policy and Guidelines (AUPG). Any computer or device having a negative impact on the network may be blocked from accessing the network. 

The U of G Guest Access Account is not a U of G Central Login ID, and cannot be used to access other services, such as Web Advisor, Courselink or websites.

* Please note that the U of G Guest Access Account will only provide access to the U of G Wireless network with SSID: uog-guest, and will not provide access to any other wireless networks detected on campus. 

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