A virtual private network (VPN) provides a secure, encrypted internet connection, allowing users to safely send and receive data from anywhere. U of G provides two different VPN configurations: split tunnel and full tunnel. Find more information on the U of G VPN service on the CCS VPN service page, and for instructions on how to get set up with VPN, visit the AnyConnect VPN User Guide.
To request access to VPN visit: https://ithelp.uoguelph.ca/start-azure-mfa.
The split-tunnel configuration is the default. It provides secure and encrypted access to specific U of G systems, while access to non-U of G systems is sent directly via users' home internet connection.
Specific systems and services that require a VPN connection include:
- Central File Service or other shared network drive access;
- remote access to systems on campus, via Remote Desktop, VNC, and SSH; and
- administrative applications, including FRS (Financial Reporting System), Cognos, HR Employee Records, HR Time Entry.
However, there are many campus services and applications that do not require VPN and can be accessed from anywhere. These include email and Office 365, OneDrive, CourseLink, Webex, Jabber, Gryph Forms, and most University websites including Campus News.
The full-tunnel configuration allows staff, faculty and students to direct ALL their online activities through the VPN for a secure, encrypted internet connection when necessary. The full-tunnel option should only be used in the following scenarios:
- to access online resources while in countries where access may otherwise be unreliable;
- for a secure, encrypted connection for U of G users when using public (unsecure) WiFi (e.g., in retail locations, cafes, airports, etc.); and
- to provide an option for campus users needing to access cloud services that require traffic to come from an official University IP address due to access restrictions.
The full-tunnel connection may be slower than the split tunnel, and all internet traffic through the full tunnel will be protected by the University's security infrastructure and is subject to the Acceptable Use Policy which can be found here: uoguel.ph/aup.