About ResNet
ResNet is the residence internet service provided by Computing and Communications Services (CCS). ResNet network access is available in most residences.
Wireless printers MUST be connected via a hard wire connection to your laptop or computer.
For devices like gaming consoles and smart TV's, please see our Unsupported Devices web page for more information about connecting to the network.
There’s a lot of information on wired and wireless connections at the university. Your residence room provides you with wired and wireless connectivity to U of G’s network. Depending on your room, either data jacks on the wall or an access point can be used to connect devices that require a physical connection. Please visit our Getting Connected page for more information on using a wired connection.
If you have an access point in your room, you will find 5 ports at the bottom. Please be aware that only ports LAN2 and LAN3 can be used to connect to ResNet. All other ports are for administrative purposes only and will not connect your device to the network.
Get Connected
- Wireless Connection
- Connecting Multiple Devices (Info on routers, switches, adapters)
- Troubleshooting
Where is ResNet Available?
Our wireless network 'uog-wifi-secure' is available in rooms in the following residences:
- East Residence
- East Village
- Gordon Hall
- Johnston Hall
- Lambton Hall
- Lennox-Addington Hall
- Maids Hall
- Mills Hall
- South Halls
- Watson Hall
Note: If your computer does not support WiFi or if you prefer to use a wired connection, wired connections are also available in all residence rooms.
The cost varies depending on the situation.
| Situation | Cost |
|---|---|
| Students in the North, South, East, and Central campus residences | No additional cost; this is included in the residence fees |
| Summer Accommodation & Conference Guests | Contact accommodations@uoguelph.ca Student Housing Services |
Note: For wired connections, you must provide your own Ethernet cable. Because port location can vary, you should either bring a long cable (25-50 feet) or wait until you know the length of cable that you need then purchase it from a local vendor.
ResNet Policies
ResNet clients agree to the following policies when activating on the ResNet network.
- ResNet Computing Agreement
- ResNet Bandwidth Policy
- U of G Acceptable Use and Policy Guidelines
- U of G Wireless Policy
- Unsupported Devices on ResNet
Questions concerning these policies? Please contact CCS Help at ext 58888 or IThelp@uoguelph.ca.
Support
If you need help or have questions about this service please use one of the following methods for contacting CCS Help:
- Email us at IThelp@uoguelph.ca
- Phone us at 519-824-4120 Ext. 58888
- Visit us at the IT Help Desk in the library