Graduate Students: Get Started

Welcome to Computing & Communications Services (CCS), your link to IT support at the University of Guelph. For additional computing support, you can access a variety of resources, such as the IT Help Desk on the first floor of McLaughlin Library and get help by phone or live chat here: CCS Help Centre.

IMPORTANT REMINDERS:

Windows 10 End of Life: Windows 10 is now end of life (as of October 14, 2025). Please click the link to read more and update your software.
Protect your password: The University will never ask you to reveal your user ID or password. Keep them well protected and remeber to always log out and close your browser.
Your U of G account is for academic use only: Your U of G account will be deleted approximately 1 year after graduation or after withdrawal from 5/6 consecutive semesters. Once your account is deleted, you will also lose access to any external services/account for which you've registered with your U of G account. It is recommended that you do not register for external accounts with your U of G Gryph Mail account (use your personal email account instead). You will be informed in advance of your account deletion following your graduation from U of G.

Here's a list of the most useful links for Graduates:

Gryph Mail Powered by Office 365: U of G's official email
Forgot your password? See the MFA Guide for details on how to reset your password using your MFA methods.
Download Office 365: Don't buy Office - you get it for FREE! Get all the office products such as Word, Excel, PowerPoint through your university account.
Manage your OneDrive storage: tips for managing the 10 GB OneDrive limit for new students.
WebAdvisor: Pick courses, get marks and tax forms etc. Login using your email address, password and confirm with MFA.
Courselink: U of G's online learning environment. Login using your email address, password and confirm with MFA.
Secure WiFi: How to connect to wireless internet on campus
Eduroam: Wireless network service that allows students from Canadian educational institutions to securely access the internet while visiting other member universities
ResNet: Internet support for students living in residence
Recent scams and phishing attempts: Don't open unknown emails or click on links - Protect yourself from online criminals
Software Catalogue: Receive free or discounted software such as Microsoft Office, SPSS and more!
Protect your PC: Learn how to make your device secure
Supported Products: A list of products supported by CCS
Student Planning Tool: The tool on WebAdvisor to select and view courses.
Student Rights and Responsibilities: Gryph Mail, powered by Office 365, is the official method used by U of G to communicate with you
Acceptable Use Policy: U of G's official IT policy
Sign up for U of G Alert, the University's Emergency Notification System:
- U of G Alert - Guelph Campus
- U of G Alert - Ridgetown Campus

Learning Resources: