Faculty & Staff: Get Started 

Welcome to Computing & Communications Services (CCS), your link to IT support at the University of Guelph.
 

View our Guide to Central IT Services at U of G. This guide provides general information on CCS-provided services for staff and faculty.

 

Here's a list of the most useful links for you:

• Information on your Central Login Account, which allows you to access most digital services at the University of Guelph. Please contact CCS IT Help for issues related to your central login.
• Find useful information for all new U of G employees on the New@theU portal.
• Sign up for U of G Alert, the University's Emergency Notification System:
  • U of G Alert - Guelph Campus
  • U of G Alert - Ridgetown Campus
• Gryph Mail (Microsoft 365): U of G's official email service. To start using your email account, view the appropriate Quickstart Guides or visit the U of G Office 365 help pages. Download Office 365.
• Forgot your password? See the MFA Guide for details on how to reset your password using your MFA methods.
• Information Security: Find important information on safeguarding U of G information.
• Voicemail
• Supported Products: A list of products supported by CCS
• Software Downloads: Receive free or discounted software such as Microsoft Office and more
• Acceptable Use Policy: U of G's official IT policy
• Recent scams and phishing attempts: Protect yourself from online criminals
• Eduroam: Wireless network service that allows staff from Canadian educational institutions to securely access the internet while visiting other member universities

Learning Resources:

• Web Conferencing Tools
• Security Awareness Training: A highly recommended course to gain knowledge of information security.
• Student Planning Tool: Allows staff and faculty to search and get course information (capacity, meeting times, rooms, instructors, etc).
• Gradescope Bubblesheet Scanning
• Surveys: Create online surveys
• WebAdvisor
• Courselink

For additional computing support, you can access a variety of resources such as the IT Help Desk on the first floor of the McLaughlin Library and the CCS Help Centre.

Reminder! The University will never ask you to reveal your user ID and password by email. Please keep them well protected and remember to always log out and close your browser.