About Adobe Acrobat at U of G

 

 

Get Started with Adobe Professional 2024

 

  1. After you have submitted the Adobe Acrobat Professional 2024 Request form, our Adobe Administrator will review your request details and manually assign your Adobe subscription. When your subscription is assigned to your @uoguelph.ca email address, you will receive an email with the subject line "Get started with Adobe Acrobat Pro 2024" from notifications@adobe.com stating that you now have access to Adobe Acrobat Professional 2024 that you purchased (see example email below). If you do not receive this email within 2-3 business days, please check your spam/junk folder or contact the CCS IT Help Centre via email (swsales@uoguelph.ca).

 

 

 

2. After you receive the getting started email as shown above, click on “Get Started”. You will be prompted to sign in with an existing Adobe ID Account or create a new Adobe ID for your U of G email account

 

Note: This is separate from your University of Guelph Central Login Account. If you do not already have an AdobeID associated with your @uoguelph.ca email address, you can click on “Get an Adobe ID” to create one.

 

If you have an existing Personal AdobeID that uses your U of G email address, a new "Business Profile" called "University of Guelph CCS" will be created under this account. Learn more about how to manage your Adobe Profiles.

 

 

3. Once you have created or have created/signed in with your AdobeID, you may be prompted to accept the Adobe Terms of Use. Read through the EULA and confirm that you have read and agree to the terms of use, etc. Click Continue.

 

After you have accepted the terms of use, your subscription license/plan will be assigned to the Business Profile of your Adobe ID and you will be able to access the included Adobe apps via the web, mobile app or by downloading and installing the Adobe Creative Cloud apps on your computer.

 

Accessing and Installing Adobe Acrobat Professional 2024

 

After your Adobe Acrobat Professional 2024 subscription has been assigned, you should be able to login to your Adobe account using a web browser to access free web versions of Acrobat and download/install the desktop version of Adobe Acrobat Professional 2024 on your device.

 

How do I install Adobe Acrobat Professional 2024 on my device?

 

 

Install Adobe Acrobat Professional 2024 on a Personal or Non-managed Device

 

 

Install Adobe Acrobat Professional 2024 on a Managed Windows Devices (CCS Managed Desktop Clients and Shared Client Services)

 

CCS Managed Desktop and Shared Client Services users can self-install Adobe Acrobat Professional 2024 from either Software Center or Company Portal on their managed Windows Device.

 
Install via Software Centre

 

1. Click on the "UofG Software" icon on your desktop of your windows device to launch the Software Center.

 

If you cannot find the UofG Software icon on your desktop, you can search for "Software Center" or find Software Center in your list of apps to launch the Software Center application.  If you cannot find Software Center on your device, try searching for "Company Portal" and proceed with the instructions listed below under Install via Company Portal.

 

2. Under "Applications", select Adobe Acrobat Professional 2024

 

3. Click on "Install" to install the Adobe Acrobat Professional on your device. The application will install in the background through the Software Center and no additional installation windows will launch. Once the installation is complete, Adobe Acrobat Professional 2024 will show up as "Adobe Classic" in your list of apps on your device. 

 

 

Install via Company Portal

 

4. The installation is completed when you no longer see the status of "Installing" and see the option to "Uninstall". You will now be able to see the Adobe Classic in your list of apps and can launch the application.

 

5. The first time you open Adobe Acrobat Professional 2024, you will be prompted to log in with your existing or newly created AdobeID associated with your U of G email.

 

NOTE: If you already have the Creative Cloud Desktop app on your device and are logged in with your AdobeID, Acrobat Professional 2024 will automatically sign in with this AdobeID.

 

 

 

6. Please ensure that you select "University of Guelph CCS" (Business Profile) if you have multiple profiles under your AdobeID in order to access your Adobe Acrobat Professional 2024 license purchased through CCS.

 

 

7. After you have successfully logged in to your Adobe Acrobat Professional 2024 (Acrobat Classic) desktop app, you are ready to begin using your software. You are able to install and activate this software on up to two devices (i.e. work and personal).

 

 

Questions and Support

Additional Information and Helpful Links for Adobe Acrobat Professional 2024 Users

 

 

 

 

 
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