Minimum Requirements For Eduroam


 

  1. An 802.11a/g/n/ac/ax wireless network card that supports WPA2 Enterprise
    • Check with your vendor to see if your wireless network card supports WPA2 Enterprise.
    • You can also check with the Wi-Fi Alliance to see a list of cards that support WPA2 Enterprise.
  2. Administrator privileges on the wireless device you are configuring.
    • You should be signed in with the local Administrator account, or an account that is a member of the computer's Administrator group.

Connecting to Eduroam

  1. Start / Control Panel / Network and Internet / Network Sharing Center / Connect to a network / Wireless
  2. Select eduroam network and click Connect.
  3. A Network Authentication screen will appear asking for your credentials; enter your full email address with domain and password associated with your institution. For example, username@uoguelph.ca and password as the credentials.
  4. Windows will ask you to validate the server certificate. Under details, you will see acs-annu.net.uoguelph.ca. Click on Connect to continue.
  5. Windows will ask you to select the location of the network. Save the network as Public Network. You are now connected to eduroam network successfully.

For iPhone, Windows & Macbook

Go to this Eduroam page and download the installer for your machine. 

For Chromebooks

Go to this page and download the Installer for your machine. The steps to install the CAT profile will be similar to the steps on this page.

For all other Operating systems

  • Please visit here: Eduroam-CAT
  • On the website, please search for the profile of the Institution you belong to and download the installer.
  • Once the profile is installed, you should be ready to get connected to Eduroam.

For Android

There is a new tool for Android called getEduroam.

1. Forget the Eduroam network on your device. 

2. Connect your device to cell data or a non-eduroam WiFi signal (you can connect to uog-guest on campus by following our guide here).  

3. Download and run getEduroam from Google Play, the Amazon App Store, or via Direct Download (you can find a link to their website here

4. Open the getEduroam app that you just installed 

5. When asked, search for your University 

 

6. When asked to sign in, use your University of Guelph email (loginID@uoguelph.ca) and your university password 

 

7. A prompt will appear asking to save the network. Press “save”. 

8. Click “close app” to close the app 

 

9. A prompt will appear asking “Allow suggested WI-FI network?”. Press “allow” to connect to eduroam.

 

 

Additional Information

  1. You may verify the certificates once you have successfully logged in. Right-click on the connected network and select properties.
  2. Select the Security tab. Ensure under network authentication method: Microsoft: Protected EAP (PEAP) is selected and click on settings, Verify the following:
    • Connect to these servers: acs-annu.net.uoguelph.ca
    • Trusted Root Certification Authorities: Entrust Root Certification Authority

 

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