Getting Started: How to Set Up MFA 


Like other businesses and higher education institutions, the University of Guelph has tools in place to protect its systems and information from cyber threats.


Multi-factor authentication (MFA) is a best-practice security measure for protecting online services. MFA requires users to verify their identity through a second authentication method (e.g., an app or phone call) before logging into a secure system. Sometimes known as two-step verification, MFA adds an extra layer of protection to help prevent others from accessing your accounts.


MFA is required for all students, faculty, and staff when accessing University services through the new Single Sign-on service. 

For the strongest security, we strongly recommend using the Microsoft Authenticator app on your phone. The text-message based verification method is less secure and requires additional steps each time you authenticate. Download the Microsoft Authenticator app

*Important Note* When setting up MFA for the first time:

You will encounter a check box during the MFA set-up process that says, “Allow my organization to manage my device.” The box may be checked by default. This box must be unchecked. Be sure to uncheck the box and instead select “No, sign in to this app only.” 

         Uncheck the box that says "allow my organization to manage my device                                               

Set up MFA now: 

To set up MFA for your account go to this link:

Use the resources below to help guide you through the MFA process.  

Step-by-step instructions:

Set up your Microsoft 365 sign-in for multi-factor authentication

Video instructions:

A short video that will guide you through the enrolment process:


Set up multi-factor authentication with a mobile device in Microsoft 365 Business - YouTube


Other authentication methods:  

If you do not have a mobile device, there are alternative authentication methods to set up MFA. You have the option to use a landline phone from your office or home. Hardware tokens (USBs) are also available to purchase at the bookstore as an alternative to using a mobile device.  


Visit the following links to set up MFA with a non-mobile authentication method:  


How to Set up a Home or Office Phone for MFA

How to Register a FIDO2 USB Security Key for MFA


© 2005 - 2024 ProProfs